Dec 04 2025

UX Design in an AI-Driven World

Bringing AI into applications isn’t about flashy features—it’s about helping people get things done with confidence. As more and more teams roll out AI integrations, the best experiences guide users, remove friction, and make complex tasks feel manageable. Behind the scenes, design systems provide a well-thought out and consistent framework, ensuring interactions not only look great, but are reliable, and easy to understand.

Matt Rossi

Mar 31 2021

Service Design: it’s never just a product

Digital products are still used in a physical world, and they need to be built for it. When we talk about “digital products,” we tend to think of apps, screens, dashboards—aesthetically pleasing interfaces full of data and delightful copy. Perhaps we even think a layer deeper, imagining what sort of user research or cutting-edge dev stack underpins it all. But building a product requires attention to so much more than the devices we’re building it for, or the hands of the people holding them. Screens are an interface layer atop a vast web of people, processes, and real-world interactions, each needing care and attention to detail.

Andy Birch

Jan 19 2021

Designing a Better Portfolio

I’ve been a designer since the early 2000s. I can say that in my nearly twenty years of experience I have not had a more difficult client than myself, which is probably the reason why I’ve let my personal website expire. But a strong portfolio is absolutely essential in landing your next job, so I’m going to share some tips and things to be mindful of when designing your site. “Imitation is the sincerest form of flattery.”

Matt Rossi

May 19 2020

Digital Accessibility: Essential for some, useful for all

Accessible digital content can be used by the broadest possible audience, including folks living with a disability. All users and business stakeholders benefit from accessibility. There’s a multitude of use cases where folks can take advantage of an accessible application. People may find themselves in situations where accessibility helps even if they don’t live with a disability. Things like temporary illness and situational impairment are very common. Below are some examples of situational impairment where accessibility really shines.

Sean Beard

Sep 21 2018

How To Learn Calligraphy (for beginners)

In our fast-moving world, it’s easy to overlook the amount of effort and time necessary to achieve true mastery of a skill. We millennials are obsessed with instant gratification. We often give up too soon and, in doing so, develop poor habits, relationships, and skills. In our minds, persistence is confused with stubbornness, and repetition is confused with a sign of stupidity. Good calligraphy requires a ton of repetition, and the only way to go through it is with an abundance of will. Calligraphy, if mastered to even a limited extent, is a good skill that teaches the beauty of improving yourself with repetition.

Ivan Manolov

May 01 2018

Building the Right Product vs. Building the Product Right

The Product Manager is an essential player in the software development process. Yet, we often find ourselves answering a troubling question when sitting down with eager prospective clients.

Paul Lanyon

May 29 2017

Why Bad UX Is Causing Health Insurers to Lose Revenue

You and your marketing team spend a tremendous amount of time and energy getting people to visit your company’s website. You run ads. Publish content. Attend community events and hand out pens. Lots and lots of pens. And it works.

Mike Davis